Privacy Policy

Last updated: October 20, 2026

Yasuragi operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Yasuragi is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read it and understand how your personal information is collected, used and disclosed.

Personal information we collect or process

"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information. Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from it:

• Contact details, including your name, address, billing address, shipping address, phone number and email address.
• Financial information, including payment card details, transaction details, payment method, payment confirmation and other payment-related information.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including the items you view, add to your cart, save to a wish list, purchase, return, exchange or cancel, and your past transactions.
• Communications with us, including the information you provide when you contact us, for example customer support requests.
• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including information about how and when you interact with or browse the Services.

Sources of personal information

• Directly from you, including when you create an account, visit or use the Services, or communicate with us.
• Automatically through the Services, including from your device and through cookies and similar technologies.
• From our service providers, when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How we use your personal information

• Providing, personalizing and improving the Services. To fulfill our contract with you, process payments, manage orders, remember your preferences, send account-related notifications, process purchases, returns and exchanges, manage your account, arrange shipping, enable reviews and offer a personalized shopping experience, such as recommending related products.
• Marketing and advertising. To send commercial and promotional communications by email, text message or postal mail, and to show you online ads on the Services or other websites, including based on items you have purchased, added to your cart or other activity on the Services.
• Security and fraud prevention. To authenticate your account, provide a secure checkout, and detect, investigate or act on potentially fraudulent, illegal or malicious activity. If you register an account, you are responsible for keeping your login credentials confidential.
• Communicating with you. To provide customer support, respond to your requests and maintain our business relationship with you.
• Legal reasons. To comply with applicable law or valid legal process, including requests from authorities, to take part in potential or actual legal proceedings, and to enforce or investigate violations of our terms or policies.

How we disclose personal information

We may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

• With Shopify, vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to tell us not to share information about you for such advertising. You can opt out here.
• When you direct, request or otherwise consent to the disclosure, for example to ship you products or through social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, to enforce our terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in other countries. To help protect, grow and improve our business, we also use certain Shopify features that incorporate data from your interactions with our store, other merchants and the Shopify platform. In these circumstances Shopify is the controller of your personal information, including for responding to requests to exercise your rights. See the Shopify Consumer Privacy Policy and the Shopify privacy portal.

Third-party websites and links

The Services may link to websites operated by third parties. We encourage you to review their privacy and security policies. We are not responsible for the privacy or security of those sites. Information you share in public or semi-public venues, including third-party social media, may be viewable by others.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age defined by the law in your jurisdiction. If you are a parent or legal guardian of a child who has provided us with personal information, contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of individuals under 16 years of age.

Security and retention of your information

No security measure is perfect, and we cannot guarantee absolute security. Information you send to us may not be secure in transit, so please do not use unsecure channels to send sensitive or confidential information. How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce our policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.

• Right of access to the personal information we hold about you.
• Right to erasure of the personal information we hold about you.
• Right to rectification of inaccurate personal information.
• Right to data portability: to receive a copy of your personal information and ask us to transfer it to a third party, in certain circumstances.
• Right to opt out of the sale or sharing of data for personalized advertising. You can opt out here. If you visit our website with the Global Privacy Control signal enabled, depending on your location we will treat that visit as an opt-out request for your device and browser, and for a linked Shopify account if we can associate one. See https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals.
• Communication preferences. You can unsubscribe from promotional emails at any time using the unsubscribe link. We may still send non-promotional emails, such as about your account or orders.

If you live in the United Kingdom or the European Economic Area (EEA), you may also have the right to object to or restrict the processing of your personal information, and, where processing is based on consent, to withdraw your consent at any time (this does not affect the lawfulness of processing carried out before withdrawal).

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising them. We may need to verify your identity first, and where permitted by law you may use an authorized agent, who must provide proof of your authorization. We will respond within a reasonable time as set out by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may also lodge a complaint with your local data protection authority. For the EEA, a list is available here.

International transfers

We may transfer, store and process your personal information outside the country in which you live. If we transfer it outside the EEA or the United Kingdom, we will use recognized transfer mechanisms such as Standard Contractual Clauses, unless the destination country is recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this website, update the "Last updated" date and notify you of changes as required by law.

Contact

For questions about our privacy practices or to exercise your rights, email us at support@yasuragiwellness.com or write to Calle Arquitectos Francisco Y Jacobo Florentín 15, 30007 Murcia, Spain. We are the data controller of your personal information.